https://www.storehippo.com/
9th Floor, Spaze iTech Park, A1-Tower, Sector-49 Sohna Road, Gurgaon, Haryana 122018, CIN - U72200HR2015PTC054459 122001 Gurgaon IN
StoreHippo
9th Floor, Spaze iTech Park, A1-Tower, Sector-49 Sohna Road, Gurgaon, Haryana 122018, CIN - U72200HR2015PTC054459 Gurgaon, IN
+918010117117 https://v2.mobitual.com/s/5667e7d63086b2e718049ad9/ms.settings/521c4d7548c284890e000001/594a155440e9fb9e592f2ba9-480x480.png" [email protected]

Pricing Plans

Choose from a range of pricing plans that suit your budget and business model

PROFESSIONAL

2999 monthly
  • Products
  • Email/SMS Notifications
  • Payment Gateway Integration
  • Integrated Logistics
  • SEO Ready
  • Discount Engine
  • Free SSL
  • Reports & Analytics
  • Blog

BUSINESS

15000 monthly
  • All features of Professional Plan
  • Products
  • Loyalty Wallets
  • Multi Pricing

ENTERPRISE

30000 monthly
  • All features of Business Plan
  • B2B Features
  • Multistore
  • White-labelling
  • Granular Roles
  • Audit logs

PLATINUM

120K monthly

PLATINUM

Call now to discuss pricing tailored to your business
Designed for enterprises looking for extreme flexibility for their business models

PROFESSIONAL

2699 monthly
  • Products
  • Email/SMS Notifications
  • Payment Gateway Integration
  • Integrated Logistics
  • SEO Ready
  • Discount Engine
  • Free SSL
  • Reports & Analytics
  • Blog

BUSINESS

12000 monthly
  • All features of Professional Plan
  • Products
  • Multi Lingual
  • Multi Pricing

ENTERPRISE

25000 + monthly
  • All features of Business Plan
  • B2B Features
  • Multistore
  • White-labelling
  • Granular Roles
  • Audit logs
  • Account Manager
  • Call now to discuss pricing tailored to your business requirements. Get one stop B2B+ B2C eCommerce solutions.
  • Contact Us

PLATINUM

120K monthly

PLATINUM

  • Contact Sales or call
  • +91-987654321
  • for custom pricing
  • Grow your business to greater heights with the best-in-class feature-rich headless platform
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All plans listed above are exclusive of taxes

Frequently Asked Questions

Can I enable automatic multilingual translations on my ecommerce store using StoreHippo tools?

Yes, you can enable automatic translations on your ecommerce website to get the content translated into multiple languages. StoreHippo has inbuilt support for localizing content in your customers’ preferred languages and you can add any language to your multilingual website right from your store’s admin panel.

Can I have multilingual notifications on my online store built on the StoreHippo platform?

Yes, StoreHippo enables you to translate all informational, warnings and error messages into multiple languages.

Does StoreHippo offer support for multiple languages in the design theme?

Yes, StoreHippo offers multilingual ecommerce solutions with support for translations in the design theme wherein you can quickly translate the theme labels into another language.

Will I need different apps for each language I want to add to my multilingual website?

No, you would not need different apps for adding different languages to your ecommerce website or online marketplace. StoreHippo offers a plug and play solutions for building multilingual website using which you can translate your store into 100+ languages.

Can I manually override the translated content on the multi language website?

Yes you can manually override the translated content using StoreHippo’s multilingual website builder's manual translate function. To do manual overrides you first need to add a language of your choice from the admin panel and then manage translations.

Can I build different storefronts each for a different language using StoreHippo multilingual ecommerce solutions?

Yes you can easily build a multilingual, multi store network with each store having its own language. StoreHippo offers built-in support for multi store ecommerce solutions also.

Can I implement multilingual support for Android and iOS apps?

Yes StoreHippo offers multilingual support for Android and iOS apps wherein users can choose their preferred language.

Does StoreHippo support RTL ( Right To Left) languages?

Yes, StoreHippo multilingual ecommerce solutions come with support for RTL languages like Arabic, Hebrew, Persian etc. You can also have your themes in RTL languages.

What is Direct-to-Consumer (DTC, D2C)?

D2C (aka DTC) is a business model where a business manufactures (either in its own factories or through partner manufacturers) sells product directly to its end customers, without the help of third-party wholesalers or retailers. The major advantage of the D2C e-commerce model is that it “cuts out” the middlemen.

What is a D2C brand?

A D2C brand is the one that takes the control of whole selling process, from manufacturing the product to marketing and selling it online directly to the end consumers. The business develops, manufactures, and distributes the products directly to the users. The product is always sold to the customers directly without involving third parties like traditional distributors.

Will there be any difficulties in processing the order and delivering it to the customer with a D2C business?

StoreHippo provides an easy way to manage and process orders. Along with that, StoreHippo supports 60+ logistics providers. You can integrate the logistics provider of your choice to facilitate smooth order delivery locally as well as internationally.

How StoreHippo can help us in growing our D2C business?

StoreHippo’s SEO-friendly ecommerce platform comes pre-integrated with major marketing tools, such as Google Analytics, Google Tag Manager, Google Merchant Center, Facebook Pixel, etc to help you strategize your marketing with data-driven insights. You just need to enter the respective IDs for each tool. StoreHippo also comes with a host of SEO features that speed up the optimization process for your pages which in turn boosts your chances of ranking higher on SERPs. Along with that, you can create dynamic marketing pages, forms, and build and manage your affiliates' network to grow your business.

How fast can I build my D2C portal with StoreHippo?

StoreHippo offers plug-and-play solutions to build your D2C portal. You can create your D2C store with StoreHippo in record time as compared to building it from scratch. You can start your trial D2C store now.

What features will I get if I plan to go for a business plan for my D2C store?

StoreHippo provides a wide range of features for the D2C store, right from offering an order and product management system to marketing features, chat management system, product reviews, multiple payment solutions, domestic and international logistics providers to deliver the products, mobile apps (Android and iOS), order subscription, loyalty points, etc. we have it all to build, run and grow your D2C brand.

Can we create a D2C portal with your professional plan?

Yes, you can create a D2C portal with our professional plan. As your business scales, you can upgrade the plan to avail of more features and get dedicated support. Click here to know more about the StoreHippo plans and features.

Can StoreHippo help us to build a mobile app for D2C business?

Yes, you can build both (Android and iOS) mobile apps for your D2C store users. You can also configure push notifications in your mobile apps to implement strategic marketing and keep your customers informed at various stages of their purchase journey.

What is the B2B2C model in ecommerce?

B2B2C stands for Business-to-Business-to-Consumer. The model combine both B2B selling and B2C selling in one. In this business model one main brand connects and collaborates with multiple other brands to ultimately serve the end customers. In a B2B2C business, 3 parties are involved, viz - the primary brand, the intermediate brands, and the customer. Consumers are fully aware that they’re buying from the primary brand. The purpose of the intermediary brands is to provide more direct service at customer touchpoints, creating a mutually beneficial situation for both businesses.

Which ecommerce platforms are the best for B2B2C brands?

A platform that has inbuilt support for both the B2B and B2C business models and is flexible enough to accommodate the unique requirements of a B2B2C model is best-fit for B2B2C brands. StoreHippo, with its inherent flexibility and scalability, and inbuilt solutions for both B2B and B2C models is the right fit solution for diverse use cases of B2B2C eCommerce.

Is it possible to create a hyperlocal B2B2C ecommerce marketplace with StoreHippo?

Yes, StoreHippo enables you to set up a hyperlocal B2B2C Marketplace with area-specific fulfilment done by local dealers. You can start your hyperlocal B2B2C marketplace with your dealers as vendors and start fulfilling the orders for retail customers in different locations. You need to onboard the vendors based on the locations you wish to serve. Once customers place their orders on your hyperlocal marketplace, the orders can be routed to the nearest dealer from your customers.

Can we integrate marketing tools, such as Google Analytics, Facebook Pixels, and GTM for each store?

Yes, StoreHippo provides you with the provision to add marketing tools, such as Google Analytics, Facebook Pixels, etc at the substore levels. This way each of your vendors can set up their own marketing.

How StoreHippo can help in setting up the B2B2C substore?

StoreHippo has built-in solutions to take care of diverse use cases and requirements of the B2B2C model. It comes with features, such as a multi-seller multistore (substore), substore-based sellers, substore-based payment methods, and so on. With StoreHippo B2B2C brands can set up location-based sub-stores, vendor-based sub-stores, product-based sub-stores, user-based sub-stores and many other custom use cases for setting up sub-stores.

What kind of businesses is a good fit for adopting the B2B2C model?

Any business where the main business can create a strong network of other businesses to serve the end customers is an ideal fit for adopting the B2B2C model. These businesses can sell products or services and together offer additional value to the customers which is otherwise not possible to offer in isolation by either the main business or its partner businesses.

What are the benefits of implementing the B2B2C business model?

A B2B2C model opens up a wider target market/audience segment for both the main brand and its partner brands. With huge data at their disposal, they can also strategize their business and marketing moves for fast growth. The B2B2C set up also tends to provide a better customer experience and buying journey for the end consumer.

Can StoreHippo support my B2B2C brand with hundreds of brands as sellers?

Yes, StoreHippo allows you to create a B2B2C brand with multiple brands as sellers. However, the number may vary from plan to plan.

Can StoreHippo support my international B2B2C business? We need a custom setup with multilingual stores and multi-currency payments.

Yes, StoreHippo ecommerce platform provides the end to end support for international businesses along with the custom setup of functionalities, such as multilingual, multi-currency, multistore (substore), etc.

Does StoreHippo have provisions/features for promoting a B2B2C brand?

Yes, StoreHippo comes with a gamut of inbuilt marketing tools to enable B2B2C brands to run their marketing and promotions.

Why are ecommerce businesses transitioning to a B2B2C model?

Combining B2C with the B2B model gives enterprise brands a better understanding of the market and customer requirements. Also, going B2C helps better with branding and creating loyal customer base among millions of customers.

What is the cost involved to implement B2B2C functionality?

StoreHippo offers various plans and custom pricing for implementing B2B2C use cases for enterprise brands. Please check out our plans or connect drop us a mail here.

Does StoreHippo offer mobile apps for Quick-Commerce marketplaces?

Yes, StoreHippo provides ready-to-use mobile apps for Quick-Commerce marketplaces. You can create Android and iOS apps without coding, manage them from the same backend as your website, and offer features like fast order placement, real-time inventory and location-based delivery with order tracking and delivery status.

Can I make products available based on user location on my Quick Commerce marketplace?

Yes, StoreHippo allows you to control product availability based on the user’s location. You can set visibility rules using geolocation parameters such as pincode, city, state, or country, ensuring customers only see products that can be delivered to their area.

Can I onboard my distributor network and manage them centrally on my quick commerce marketplace?

Yes, StoreHippo enables you to onboard and manage your entire distributor or dealer network through a centralised admin panel. Each distributor can be given a separate dashboard to manage their products, inventory, and orders, while the central admin gives full visibility and control across all operations.

Can I scale my Q-Commerce business to multiple cities with StoreHippo?

Absolutely. StoreHippo’s scalable architecture is designed to support multi-city operations. You can create separate location-based substores, inventory, regional language support, manage region-specific logistics, onboard new vendors, and route orders locally, all from a single backend.

Can I offer a different look and feel for each location-based store in my Quick Commerce marketplace?

Yes, StoreHippo allows you to fully customise the design, theme, language, and content of each location-based substore. This enables you to deliver a hyperlocal, brand-consistent experience tailored to specific regions or customer groups.

Can I maintain separate inventories for different locations in my Quick Commerce setup?

Yes, you can configure location-wise inventory across your Q-Commerce marketplace. Each store, warehouse, or distributor can maintain its own inventory, ensuring accurate stock visibility and optimised local fulfilment.

Can I run location-specific discounts and promotions in my Quick Commerce marketplace?

Yes, StoreHippo’s powerful discount engine enables you to create region-specific offers, discounts and promotions based on the customer’s location, store, or user group. This helps you boost conversions by tailoring deals to local preferences and demand patterns.

Is it possible to route orders to the nearest dealer store or warehouse for faster delivery?

Yes, StoreHippo supports intelligent order routing based on customer location. Orders can be automatically directed to the nearest store, warehouse, or dealer, helping you ensure faster last-mile delivery and enhanced customer satisfaction.

Can I use my own fleet of delivery personnel with StoreHippo’s dealer powered quick commerce setup?

Yes, you can integrate and manage your own delivery personnel within the StoreHippo ecosystem. The platform allows you to assign delivery tasks, track agents in real-time, and ensure timely fulfillment, offering complete control over your logistics operations.

Can I offer multilingual support for different locations in my Quick Commerce marketplace?

Yes, StoreHippo offers built-in multilingual capabilities, allowing you to create location-specific storefronts in regional languages. This helps you connect better with local buyers, enhance customer experience, and boost engagement across diverse geographies.

What is Omnichannel Commerce?

Omnichannel retail or Omnichannel commerce is a business strategy that focuses on providing a multichannel approach for sales. The main objective is to provide the customer with a seamless and unified buying experience across multiple channels (digital as well as offline). It is more aligned with the non-conventional buying habits of modern customers and gives them the bandwidth to explore a brand across channels.

What is the purpose of Omnichannel?

The major goal of an omnichannel business presence is to provide a convenient and seamless user experience to the end consumers to keep them engaged and loyal to the brand.

How StoreHippo can help in setting up an Omnichannel marketplace?

StoreHippo comes with a plug-and-play multi-vendor solution and its pure headless architecture enables brands to add multiple customer touchpoints using the same backend logic and APIs. Brands can create their omnichannel marketplace easily and quickly using advanced marketplace solutions from StoreHippo.

Which marketing tools channels does StoreHippo provides?

StoreHippo offers a wide range of inbuilt marketing tools to help brands promote their omnichannel business. StoreHippo also integrates easily with popular marketing and analytics tools like Google Shopping Ads, Facebook Ads, Google Analytics, Facebook Pixel, SEO (Search Engine Optimisation) tools, custom Email and SMS providers, and much more.

Why should I prefer omnichannel over multichannel?

Omnichannel is quite similar to multichannel, the main difference is that the omnichannel focus on providing a seamless customer experience across all channels. As omnichannel provides a holistic approach to sales and marketing, user engagement, and conversion, it is more dynamic. It provides a way for the users to connect their different channels and achieve brand consistency throughout. The objective of omnichannel marketing is to meet customers where they are and provide them with a unified buying experience irrespective of which channel they’re using.

Why is omnichannel important?

There has been a considerable shift in consumer behavior towards online shopping. Omnichannel offers cross-channel flexibility and gives customers more channels to connect with their chosen brand enabling them to evaluate a brand better before making their purchasing decisions. With the majority of shoppers using multiple channels to shop and compare prices, committing to omnichannel is not only the right decision, but it is ultimately the necessary transition for growth.

How does Omnichannel impact my customers?

Omnichannel ecommerce simplifies and enhances the shopping experience of new-age buyers. Also, it helps customers to buy from their favorite channels and allows them to interact with their chosen brand anywhere, anytime.

I have a B2B business. Does omnichannel ecommerce the right choice for B2B business?

Though omnichannel is perceived as more of a retail or B2C thing, B2b buyers are also seeking the same ease and convenience from B2B brands. B2B enterprises can benefit hugely by transitioning to omnichannel selling. The omnichannel experience offers a blend of conventional channels with technology-driven channels to the B2B buyers. That means a seamless and enhanced ecommerce experience for customers. B2B stores need to find new ways to attract and engage customers for conversions. As B2B customers are moving towards digital self-serve channels it becomes extremely important to offer them a consistent experience on diverse sales channels.

Can omnichannel impact customer loyalty?

A brand that can successfully deliver the products and services to its customers is going to build long lasting relationships with its customers. It is like if a customer is satisfied with a business, they’ll come back. Omnichannel ultimately gives you more ways to provide more buying options, more channels, etc. Hence, you will have more ways to keep your customers happy.

Which businesses are right for omnichannel ecommerce

Any business or brand that sells its products or services on more than one channels are best for omnichannel irrespective of its size.

How omnichannel can help brick-and-mortar stores?

Omnichannel helps in reducing the gap between online and brick-and-mortar shops. StoreHippo comes comprehensive omnichannel solutions and integrates with the ebst ERP, CRM, accounting, POS and other systems to help brick-and-mortar brands transition to omnichannel commerce and manage all their busienss details from a central admin panel.

What is a hyperlocal marketplace?

A hyperlocal marketplace is an online multi-vendor marketplace that caters to customers in a specific geographic location or zone. The stores listed under the hyperlocal marketplace will be specific to the location and the delivery range.

What is the difference between hyperlocal and ecommerce marketplace?

Basically, hyperlocal refers to all the businesses/stores in your vicinity. Hyperlocal marketplace focuses on fulfilling the immediate demand of the buyers from the nearest available store (location) and in the shortest span of time in an optimized manner. On the other hand, an ecommerce marketplace can be serving customers in a vast geographical area, both in domestic and/or international markets. Typically orders from hyperlocal marketplaces are fulfilled in a few hours while orders from an ecommerce marketplace may take days or even weeks to be fulfilled.

Why start a hyperlocal marketplace?

Hyperlocal eCommerce business is growing at a rapid pace and disrupting the ecommerce sphere like never before. If you are into any businesses, such as pharmcay, grocery store, FMCG, restaurant, gifts, or any other everyday essential, etc, then hyperlocal marketplace can be pivotal for you. This is due to demands of same-day doosrstep delivery. Apart from that, some other benefits of hyperlocal marketplaces are: Less capital required No need for a warehouse Fewer logistics costs as delivery locations are nearby Very fast delivery More vendors hence more profit

Does StoreHippo support the location-based substores?

Yes, StoreHippo allows you to set up the location based substores. Either you can create different substores for different cities using the store variants feature or you can create substores based on the PIN codes using the store location feature.

Does StoreHippo allow to create location-based products?

Yes, you create location-based products in your store powered by StoreHippo. First, you need to set up the location based substores, then you can assign products to the specific substores while adding or editing them.

Can I add a custom delivery partner or manage local delivery boys?

Yes, StoreHippo provides the carrier management functionality. With this feature, you can add a custom delivery partner or manage, local delivery associates, easily right from your admin panel.

Can I set up multiple payment methods based on the geolocation?

Yes, StoreHippo allows you to add payment methods based on geolocation. You can add payment based on the countries, cities, and ZIP codes.

Is there any way to set different shipping charges for different areas?

StoreHippo allows you to define the shipping methods for various conditions. You can add shipping methods based on the ZIP code, states, and countries.

How can we keep our customers and delivery associates updated about the order status?

StoreHippo provides support for push, email, and SMS notifications. Using these notifications you can keep your customers and delivery agents informed throughout the order and delivery process.

Does StoreHipppo supports order routing?

Yes, StoreHippo provides the support for order routing and geolocation detection to make deliveries quicker and optimized. For example, If Store A is 3 km and Store B is 5 km from the customer’s location, then the order will be routed through Store A to optimize delivery.

Can I integrate Google Map API to my site?

Yes, StoreHippo supports the Google Map API integration. You just need to get the Google Map API key and mention it in the Admin panel of your store.

Does StoreHippo provide mobile apps for hyperlocal ecommerce stores?

StoreHippo understands how important is it to reach more customers in your locality. To facilitate better reach and connectivity with your buyers, StoreHippo enables you to build mobile apps for your store. You can quickly build Android and iOS mobile apps from your Admin panel that too without any additional cost or coding.

Will I be able to make a custom B2B ecommerce solution for my enterprise brand using StoreHippo?

Yes, you can build your brand’s custom B2B ecommerce solution using StoreHippo flexible and scalable ecommerce platform. The MACH architecture of StoreHippo offers agility and give better creative control to enterprise brands to create tailor-made ecommerce ecosystems for their wholesale brand.

How can StoreHippo’s B2B ecommerce platform benefit my wholesale business?

StoreHippo’s B2B ecommerce solutions are designed to simplify, automate and make B2B systems more efficient. With a gamut of built-in B2B features StoreHippo enables B2B brands to modernise their business.

Will it bepossible to implement differential pricing for clients in different geographies?

Yes, StoreHippo comes with a built-in pricing override feature that enables B2B brands to implement different prices for the same product based on different customer groups, geographies or any other condition.

What features does StoreHippo provide to speed up the sales cycle for B2B businesses?

StoreHippo has a host of features to make the sales cycles faster and automated on enterprise B2B websites. With features like RFQ, differential pricing, custom forms, MOQ, 3-way chat between Admin-seller-client, tiered pricing etc StoreHippo enables brands to speed up and automate their sales cycles.

How can I monitor B2B my vendor/supplier network while giving them enough freedom to carry on their business independently?

Yes, with StoreHippo multi store ecommerce solutions, you can launch separate stores for your network of distributors located in different geographical areas or selling different product lines. You can manage all these stores from a common central admin.

Will it be possible to launch multiple distributor stores for a large network of distributors spread across diverse geographies?

Yes, with StoreHippo multi store ecommerce solutions you can launch separate stores for your network of distributors located in different geographical areas or selling different product lines. You can manage all these stores from a common central admin.

Does StoreHippo B2B ecommerce solutions have the provision to support B2B and D2C channels?

Yes, StoreHippo has built-in solutions to run and manage both B2B and D2C channels of your enterprise business from the same platform.

Can StoreHippo integrate the existing software used by our business and our distributors?

Yes, you can integrate the existing software being used in your organization along with any other software used by your vendors and suppliers to your B2B ecommerce store powered by StoreHippo.

Which B2B industries does StoreHippo support?

StoreHippo has been powering a wide range of B2B industries. We have built tailored solutions for enterprise brands from across the globe.

We have a multinational presence. What features does StoreHippo offer for the localization of international B2B brands?

StoreHippo offers a range of go-global solutions for enterprise B2B brands with a global presence. StoreHippo offers native support for multilingual, multi-currency, a powerful tax engine to streamline different taxes, multilingual invoicing and many other features to implement localization for B2B brands with presence across borders.

Can I bulk upload large product catalogues and automate product descriptions on StoreHippo?

Yes, StoreHippo allows you to bulk upload large product catalogues using CSV files saving time and reducing manual effort. To make catalogue management even more efficient, StoreHippo offers AI-powered cataloguing that can automatically generate product descriptions, categories and attributes from product images. This advanced feature is especially useful for enterprises with massive catalogues, helping them speed up product onboarding while ensuring consistency and quality across listings.

Can I create custom roles and access permissions for different teams or clients of my B2B company?

Yes, StoreHippo enables you to define custom roles and permissions for various users within your B2B company using Roles and Commands. Whether it’s your sales team, procurement managers, or B2B clients with tiered access, you can control what each user can view, edit, or manage, ensuring operational security and workflow clarity across your enterprise ecosystem.

How does StoreHippo handle multi-currency and multilingual support for international B2B clients?

StoreHippo offers built-in support for multiple currencies and languages, making it easy to localise your B2B storefronts for global clients. You can configure region-specific currencies, language translations, tax rules and payment gateways to deliver a seamless and personalised experience for buyers across geographies.

Can StoreHippo create B2B marketplace apps?

Yes, using StoreHippo’s no-code mobile app builder, you can create B2B marketplace apps for Android and iOS. With StoreHippo you also get pre-built apps for admins, vendors and delivery boys to run the entire business on mobile from anywhere, anytime.

How secure is StoreHippo for managing sensitive B2B data and transactions?

StoreHippo’s PCI-DSS and ISO complaint B2B ecommerce platform follows enterprise-grade security practices including HTTPS encryption, SSL, secure authentication protocols and role-based access control. The platform is hosted on secure cloud infrastructure with continuous monitoring and regular updates to protect your business data and transactional integrity.

How does StoreHippo Multi Store functionality work?

With the StoreHippo Multi Store feature, you can create multiple child storefronts (substores) for different brands, locations, user groups, or devices. The substores can be managed using a common central Dashboard. Each substore can have its own catalog, inventory, domain, theme, language, currency, and other settings.

Can I have different substores for B2B and B2C/ D2C customers?

Yes, you can create two different substores for B2B and B2C/D2C customers. They can have the same catalog with different prices or can have exclusive products. You can set different rules, promos, and settings like minimum order value, restricted login, store credit for specific substores.

Can substores have their own domain or URL?

Yes, StoreHippo gives you multiple options to set up different URLs or domains for substores. 1. You can link top level domains e.g. substore1.com, substore2.com to different substores. 2. You can link subdomains of same domain to different substores e.g. substore1.mystore.com, substore2.mystore.com 3. You can also have different substore URLs on the same domain e.g. mystore.com/store/substore1, mystore.com/store/susbtore2

Can one product belong to multiple substores?

Yes, you can link a product to one or many substores. You can also configure a specific product to show on all of the substores. Only the products that are linked to a substore will show up on that substore.

Can I have different themes for different substores?

Yes, you can have different themes for different substores. You can also configure different navigation, pages, blogs for different substores.

Can I have different themes for different substores?

Yes, you can have different themes for different substores. You can also configure different navigation, pages, blogs for different substores.

Can I set up multi-country stores for my brand using this feature?

Yes, the StoreHippo Multi Store feature makes it super easy for you to set up and manage an online presence for your brand across multiple countries. You can set up country-specific domains or allow customers to switch between different countries on the same domain. You can configure different languages and currencies specific to each of the target countries. You can also configure local payment methods, shipping rates, shipping providers, email and SMS providers for different countries.

Can I build a hyperlocal food aggregator using the StoreHippo Multi Store?

Yes, you can configure different substores for different locations. You can then set up different products, promotions, and settings for different locations. You can also direct customers automatically to the nearest store based on their current location.

How does the Multi Store feature work with the Multi Seller feature?

Multi Store features allow you to create different substores for your multi seller marketplaces. For example, you can create different substores for different countries and each country might have its own set of sellers. If you are running a hyperlocal aggregator marketplace then your sellers might associate themselves with only the substores that fall within their delivery radius. This feature allows you to offer your sellers their own unique seller based substore which only shows their products.

Can I set up different payment methods for different substores?

Yes, after you have created multiple substores, you can set up different payment methods for each of the substores. For example, you might want to enable Paypal, Stripe for US substore and Paytm, Razorpay, Netbanking, COD for India substore. You can also enable account-based payment or payment on credit for your B2B substores.

Will I need different subscriptions and admin logins for each substore?

No, you don’t need separate subscriptions or logins. StoreHippo offers a single subscription with a central admin dashboard to manage all substores seamlessly. You can also assign substore managers for each of your sub-store to manage each substore’s operations independently. 

Can I restrict customer access to certain substores?

Yes, you can restrict access to specific substores using login-based access, IP-based restrictions or customer group permissions.

Can I offer different deals and discounts on each of the substores?

Yes, StoreHippo allows you to set up distinct deals, discounts, and coupon codes for each substore, enabling personalised promotions.

Can I create substores based on customer segments or brands?

Yes, you can create substores tailored to different customer segments, brands, product categories, or business models (like B2B, D2C, B2B2C etc).

Does StoreHippo support analytics and reports for individual substores?

Yes, you can access substore-specific reports and analytics right in your dashboard to monitor performance, traffic, sales and customer behaviour at a granular level. You can also create custom reports based on your unique requirements.

Can I create different mobile apps for different substores?

Yes, with StoreHippo’s built-in mobile app builder, you can create separate mobile apps for each substore, without writing any code. However, the number of apps you can create may vary based on your subscription plan. Please discuss with our team for pro-rata pricing and custom options tailored to your business needs.

Can StoreHippo build Amazon-like Marketplace?

Yes you can build an Amazon-like horizontal marketplace with StoreHippo. You can also build other marketplace models like a makeup and beauty products marketplace like Nykaa, service aggregator marketplace like Zomato or a B2B marketplace like IndiaMART.

Do sellers get their own dashboard and app?

Yes, the StoreHippo multi vendor ecommerce platform provides a separate dashboard for each seller to manage their products and Orders. Also, you can build the admin app which each seller can use.

Can Sellers fulfill or ship their orders themselves?

Yes, you can enable multiple logistics providers on your marketplace and sellers can use one of them to ship their orders. Sellers can also use their own delivery partner or local delivery boys to ship the orders.

Can I use the same marketplace for my D2C customers as well as my dealers/distributors?

Yes, you can use the same marketplace for your D2C orders as well as for managing your dealer/ distributor networks and B2B transactions. You can implement pricing override for different buyer groups or set up different sub stores for D2C and B2B buyers.

Can a customer order products from different sellers in a single Cart?

Yes, the customer can order products from different sellers in a single cart. The multiple orders will be created one for each seller and will be assigned to the respective sellers.

Can one product be sold by different sellers at different prices?

The StoreHippo multi vendor ecommerce platform provides the price overrides and linked products features. With the help of these features, one product can be sold by different sellers at different prices.

How do I charge fees from Sellers?

You can configure marketplace fees through ledger rules. Every seller has its own ledger which will reflect the marketplace fees as well as the payout. You can also generate tax invoices for sellers for the fees.

Does StoreHippo Multivendor support GST based on seller location?

Yes, StoreHippo automatically calculates the IGST, CSGT, SGST based on customer and seller locations. The order invoice is generated directly from the seller to customers.

Can I approve sellers and their products before they are live on the marketplace?

Yes, you enable approval flow for seller registrations as well as for the products that they will upload.

Can a seller create multiple sub sellers?

Yes, the StoreHippo multi seller functionality allows your sellers to create multiple sub sellers for your online marketplace.

Can I have a hyperlocal or location based delivery model for my marketplace?

Yes, you can create location based sub stores and assign sellers to a specific location.

Can sellers have their own profile page?

Each seller / vendor has a dedicated URL and page.

Do I need a plugin to build a multi-vendor marketplace with StoreHippo?

StoreHippo offers an inbuilt multi vendor solution for building a variety of online marketplaces. You do not need any plugin to build the marketplace. You can start by creating a trial store and, once ready, choose a subscription plan to make your store live on your own custom domain.

Can I add over 1,000 sellers to my multi-vendor marketplace?

Yes, you can add 1000+ sellers to your marketplace. There is a soft limit based on the selected subscription plan. Please review and choose the subscription plan that supports large-scale enterprise businesses, or discuss your custom requirements with the StoreHippo team to add your vendors and products.

How many products can I add to my vendor marketplace?

You can add unlimited products to your auto-scalable multi vendor marketplace powered by StoreHippo

Can you customise our marketplace as per our requirements?

Yes you can build a custom marketplace easily by incorporating new features and modules along with custom UI UX for the storefront to suit your unique business needs.

Can I integrate my distributors’ existing logistics and other B2B software with StoreHippo?

Yes, StoreHippo supports seamless integration with your distributors’ existing logistics systems, ERP, and other B2B software through its robust API infrastructure. This enables smooth data exchange, streamlined operations, and unified workflows across your supply chain, without the need for custom development or third-party connectors.

Can I use my own domain?

Yes, you can. You need to have your own domain. If you already have the domain, you can add it to the StoreHippo admin panel and set up the domain to point it to StoreHippo servers using the domain providers panel.

Can I downgrade/upgrade my plan at any time I want?

Yes, StoreHippo lets you upgrade/downgrade your plan. Once your current plan is over, you can change your plan i.e. upgrade/downgrade as per the features you need at that point in time.

Do you have any transaction fees?

StoreHippo follows a fair fee policy when it comes to transaction charges. Every subscription plan has a limit on the online sales volume. Once the customer exceeds the limit as per their plan, a nominal percentage-based or fixed charge is levied on total sales above the limit.

Do you help in migration to StoreHippo?

Yes, StoreHippo helps to make your migration process very smooth and painless. If you already have an ecommerce website or are using a different ecommerce platform for your business, you can migrate to StoreHippo in a few simple and easy steps. From basic store setup and organising products to setting up your website and apps, we provide guidance and support at each step of your migration.

Can I take my data if I move out of the platform?

StoreHippo allows you to export most of the store’s backend data like products, customers, orders etc. through APIs and Bulk exports.

Can I cancel my plan any time?

Yes, you can cancel your plan anytime. However, no refunds are available on the subscription fee for the remaining period of your subscription

Can I get help with the store setup?

Yes, we provide full guidance and support in the initial store setup.

Can I put my subscription on hold if I am not using the store for a certain period of time?

Yes, StoreHippo allows you to put your subscription on hold once during your subscription period for a maximum of 3 months. The storefronts and admin dashboard will be inaccessible while the subscription is on hold.

Do you offer any discounted plans?

Yes, we offer a 10% discount on annual plans and a 20% discount on biennial plans, when they are paid upfront.

Do you provide hosting?

Yes, we provide secure, unlimited hosting. The client's website will be hosted on our platform only.

What are your bandwidth fees?

We do not charge any bandwidth fees. Irrespective of how many online visitor your store have or how many files/images you upload, your bandwidth fees will be always zero.

Is StoreHippo PCI Compliant or PCI Certified?

StoreHippo is certified with the PCI DSS Version 3.2.1 certification. StoreHippo offers top-notch security to process high-volume orders securely for your enterprise business. With international-standard PCI DSS compliance, StoreHippo offers a comprehensive security standard that adheres to industry-leading practices. StoreHippo is committed to offering the highest security standards to its patrons by maintaining this certification.

Is there a limit on number of products in Enterprise plans?

StoreHippo Enterprise Plans support unlimited products. After the first 100,000 products, new products are throttled at 1000 products per day.

What is covered under Developer Support?

The developer support refers to the provision of assistance & guidance from software developers to your team for knowledge transfers related to APIs, front end tech, platform, webhooks etc. The same will be done via a screen sharing call and restricted to 3 calls a month. This does not include support for custom developments. For custom developments we assign developers on retainer which is chargeable separately.

Do you provide support for notifications in stores?

StoreHippo provides various email, SMS, push and browser notifications to keep you and your customers notified at every stage of the order and delivery process.

What kind of marketing support do you provide?

StoreHippo has some pre-integrated features which help you to market your store. The platform is SEO-ready, is pre-integrated with popular marketing tools like Google Tag Manager, FB Pixel etc. and has social media integration.

How does Marketplace Integration work with StoreHippo?

StoreHippo provides marketplace integration through partners, which you can use to sync your orders and inventory from a single dashboard. You can also manage inventory across different marketplaces and import your marketplace orders into your StoreHippo dashboard and ship them using our logistics services.

What can I do with your multi-vendor functionality?

Through our multi-vendor functionality, you can add multiple sellers on your store and create your own marketplace. Know more about multi-vendor functionality at : https://www.storehippo.com/page/create-multi-vendor-marketplace

Can I provide discounts to my customers?

StoreHippo comes with a built-in discount engine through which you can run various kinds of discounts and generate coupon codes for your customers.

Do you provide multi lingual support in your stores?

Yes, StoreHippo offers comprehensive multilingual functionality as part of the platform. You can turn on automatic translation for your content and can also manually override it to give a better-quality translation to your customers.

Can I make different substores in my store?

StoreHippo provides Multi-store functionality which allows you to create sub/child stores within your store. Your customers can switch between substores to browse products that belong to the selected substore. Click here to know more: https://www.storehippo.com/page/multi-store-ecommerce

Is there a limit on the number of sub-stores I can create?

Yes, there is a limit of sub-stores depending on the plan you are using. Customers using Enterprise Plan and Platinum plans have different number of sub-store limit. We have custom plans/add-on pricing for additional sub-stores.

Is there a possibility to run these sub-stores on unique domains?

Yes, you can run your sub-stores on unique domains. However, unique domain support is there in the Enterprise Plan only.

What solutions do you provide for B2B e-commerce?

StoreHippo offers a wide spectrum of B2B features. Click here to know more about our B2B features: https://www.storehippo.com/page/b2b-ecommerce-platform

Do you provide hosting and domain name?

StoreHippo takes care of hosting, uptime and scalability of your online store so you can focus on your business. You can use your own domain or our team can help procure one for you.

Can I use my own domain?

Yes, you can set up your own domain to point it to StoreHippo servers using the domain providers panel.

Does StoreHippo allow multiple domains for a store?

Yes, StoreHippo lets you add multiple domains for your store. The number of domains allowed will depend on your plan.

Will StoreHippo provide SSL certificate for my store?

Yes, StoreHippo offers free SSL certificates for all stores in all plans.

Can I use my own SSL certificate?

Yes, you can also use your own SSL certificate.

How secure is free SSL certificate?

The free SSL certificate is built with 2048-bit encryption. It is secure for all types of online transactions.

Can I use different currency or language based on domain?

Through our Store Variants functionality, you can use different currencies, languages or themes, etc. based on your domain.