BUSINESS
15000 monthly
- Global Selling
- Staff Accounts
- Integrated Logistics
- Discounting Engine
- Marketing Tools
- Loyalty Wallets
- Free SSL certificate
- Audit logs
ENTERPRISE
30000 monthly
- All features of Business Plan
- Multi Seller
- B2B Features
- Multistore
- Mobile Apps*
- Multi Pricing
PLATINUM
Starting from
120K monthlyon a minimum 1-year term
- Bespoke Plan for Enterprises to enable Customized Workflows for multiple Business Models
- All features of Enterprise Plan
- Developer Support
- Project Management Tool
- Staging Environment
- Account Manager
- Custom Entities
- Customized Process Flows
- Scheduled Functions/Reports
BUSINESS
12000 monthly
- Multilingual
- Multicurrency
- Discounting Engine
- Marketing Tools
- Loyalty Wallets
- Discounting Engine
- Audit logs
ENTERPRISE
25000 monthly
- All features of Business Plan
- Advanced Multi Seller
- B2B Features
- Multistore
- White-labeling
- Multi Pricing
- Affiliate Management
- Custom Roles & Permissions
- Delivery Boy Management
- Geolocation Tools & Hyperlocal
PLATINUM
Starting from
120K monthlyon a minimum 1-year term
- Bespoke Plan for Enterprises to enable Customized Workflows for multiple Business Models
- All features of Enterprise Plan
- Developer Support
- Project Management Tool
- Staging Environment
- Account Manager
- Custom Entities
- Customized Process Flows
- Scheduled Functions/Reports
- Integration capabilities
Platinum Plan features & services may incur additional charges based on the requirements
All plans listed above are exclusive of taxes
Frequently Asked Questions
- Multilingual Ecommerce
- D2C
- B2B2C Ecommerce
- Quick Commerce
- Omnichannel
- Hyperlocal
- B2B Ecommerce
- Multi Store
- Multi vendor
- General
- Features & Apps
- Domains & SSL
Can I enable automatic multilingual translations on my ecommerce store using StoreHippo tools?
<p>Yes, you can enable automatic translations on your ecommerce website to get the content translated into multiple languages. StoreHippo has inbuilt support for localizing content in your customers’ preferred languages and you can add any language to your <a href="https://www.storehippo.com/wiki/multilingual">multilingual website</a> right from your store’s admin panel.</p>
Can I have multilingual notifications on my online store built on the StoreHippo platform?
<p>Yes, StoreHippo enables you to translate all informational, warnings and error messages into <a href="https://www.storehippo.com/blog/why-storehippo-is-the-best-online-store-builder-to-launch-your-multilingual-marketplace">multiple languages</a>.</p>
Does StoreHippo offer support for multiple languages in the design theme?
<p>Yes, StoreHippo offers <a href="https://www.storehippo.com/blog/top-10-features-of-the-best-multilingual-ecommerce-solutions">multilingual ecommerce</a> solutions with support for translations in the design theme wherein you can quickly translate the theme labels into another language.</p>
Will I need different apps for each language I want to add to my multilingual website?
<p>No, you would not need different apps for adding different languages to your ecommerce website or <a href="https://www.storehippo.com/topic/online-marketplace">online marketplace</a>. StoreHippo offers a plug and play solutions for building multilingual website using which you can translate your store into 100+ languages.</p>
Can I manually override the translated content on the multi language website?
<div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"> <div id="collapse4" class="panel-collapse in"> <div class="panel-body ng-binding" data-ng-bind-html-unsafe="faq.answer|msT"> <p>Yes you can manually override the translated content using StoreHippo’s multilingual website builder's manual translate function. To do manual overrides you first need to add a language of your choice from the admin panel and then manage translations.</p> </div> </div> </div> <div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"></div>
Can I build different storefronts each for a different language using StoreHippo multilingual ecommerce solutions?
<p>Yes you can easily build a multilingual, <a href="https://www.storehippo.com/page/multi-store-ecommerce">multi store network</a> with each store having its own language. StoreHippo offers built-in support for multi store ecommerce solutions also.</p>
Can I implement multilingual support for Android and iOS apps?
<p>Yes StoreHippo offers multilingual support for <a href="https://www.storehippo.com/page/best-ecommerce-mobile-apps-solution">Android and iOS apps</a> wherein users can choose their preferred language.</p>
What is Direct-to-Consumer (DTC, D2C)?
<div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"> <div id="collapse0" class="panel-collapse in"> <div class="panel-body ng-binding" data-ng-bind-html-unsafe="faq.answer|msT"> <p>D2C (aka DTC) is a business model where a business manufactures (either in its own factories or through partner manufacturers) sells product directly to its end customers, without the help of third-party wholesalers or retailers. The major advantage of the D2C e-commerce model is that it “cuts out” the middlemen.</p> </div> </div> </div> <div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"></div>
What is a D2C brand?
<p><span>A D2C brand is the one that takes the control of whole selling process, from manufacturing the product to marketing and selling it online directly to the end consumers. The business develops, manufactures, and distributes the products directly to the users. The product is always sold to the customers directly without involving third parties like traditional distributors.</span></p>
Will there be any difficulties in processing the order and delivering it to the customer with a D2C business?
<div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"> <div id="collapse2" class="panel-collapse in"> <div class="panel-body ng-binding" data-ng-bind-html-unsafe="faq.answer|msT"> <p>StoreHippo provides an easy way to manage and process orders. Along with that, StoreHippo supports 60+ logistics providers. You can integrate the logistics provider of your choice to facilitate smooth order delivery locally as well as internationally.</p> </div> </div> </div> <div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"></div>
How StoreHippo can help us in growing our D2C business?
<div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"> <div id="collapse3" class="panel-collapse in"> <div class="panel-body ng-binding" data-ng-bind-html-unsafe="faq.answer|msT"> <p>StoreHippo’s SEO-friendly ecommerce platform comes pre-integrated with major marketing tools, such as Google Analytics, Google Tag Manager, Google Merchant Center, Facebook Pixel, etc to help you strategize your marketing with data-driven insights. You just need to enter the respective IDs for each tool. StoreHippo also comes with a host of SEO features that speed up the optimization process for your pages which in turn boosts your chances of ranking higher on SERPs. Along with that, you can create dynamic marketing pages, forms, and build and manage your affiliates' network to grow your business.</p> </div> </div> </div> <div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"></div>
How fast can I build my D2C portal with StoreHippo?
<div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"> <div id="collapse4" class="panel-collapse in"> <div class="panel-body ng-binding" data-ng-bind-html-unsafe="faq.answer|msT"> <p>StoreHippo offers plug-and-play solutions to build your D2C portal. You can create your D2C store with StoreHippo in record time as compared to building it from scratch. You can start your trial D2C store now.</p> </div> </div> </div> <div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"></div>
What features will I get if I plan to go for a business plan for my D2C store?
<div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"> <div id="collapse5" class="panel-collapse in"> <div class="panel-body ng-binding" data-ng-bind-html-unsafe="faq.answer|msT"> <p>StoreHippo provides a wide range of features for the D2C store, right from offering an order and product management system to marketing features, chat management system, product reviews, multiple payment solutions, domestic and international logistics providers to deliver the products, mobile apps (Android and iOS), order subscription, loyalty points, etc. we have it all to build, run and grow your D2C brand.</p> </div> </div> </div> <div class="panel panel-default box ng-scope" ng-repeat="faq in page.metafields.faq | limitTo: show_allrecord.limit"></div>
Can we create a D2C portal with your professional plan?
<p><span>Yes, you can create a D2C portal with our professional plan. As your business scales, you can upgrade the plan to avail of more features and get dedicated support. Click here to know more about the StoreHippo plans and features.</span></p>
What is the B2B2C model in ecommerce?
<p>B2B2C stands for Business-to-Business-to-Consumer. The model combine both B2B selling and B2C selling in one. In this business model one main brand connects and collaborates with multiple other brands to ultimately serve the end customers. In a B2B2C business, 3 parties are involved, viz - the primary brand, the intermediate brands, and the customer. Consumers are fully aware that they’re buying from the primary brand. The purpose of the intermediary brands is to provide more direct service at customer touchpoints, creating a mutually beneficial situation for both businesses.</p>
Which ecommerce platforms are the best for B2B2C brands?
<p>A platform that has inbuilt support for both the B2B and B2C business models and is flexible enough to accommodate the unique requirements of a B2B2C model is best-fit for B2B2C brands. StoreHippo, with its inherent flexibility and scalability, and inbuilt solutions for both B2B and B2C models is the right fit solution for diverse use cases of B2B2C eCommerce.</p>
Is it possible to create a hyperlocal B2B2C ecommerce marketplace with StoreHippo?
<p>Yes, StoreHippo enables you to set up a hyperlocal B2B2C Marketplace with area-specific fulfilment done by local dealers. You can start your hyperlocal B2B2C marketplace with your dealers as vendors and start fulfilling the orders for retail customers in different locations. You need to onboard the vendors based on the locations you wish to serve. Once customers place their orders on your hyperlocal marketplace, the orders can be routed to the nearest dealer from your customers.</p>
Can we integrate marketing tools, such as Google Analytics, Facebook Pixels, and GTM for each store?
<p>Yes, StoreHippo provides you with the provision to add marketing tools, such as Google Analytics, Facebook Pixels, etc at the substore levels. This way each of your vendors can set up their own marketing.</p>
How StoreHippo can help in setting up the B2B2C substore?
<p>StoreHippo has built-in solutions to take care of diverse use cases and requirements of the B2B2C model. It comes with features, such as a multi-seller multistore (substore), substore-based sellers, substore-based payment methods, and so on. With StoreHippo B2B2C brands can set up location-based sub-stores, vendor-based sub-stores, product-based sub-stores, user-based sub-stores and many other custom use cases for setting up sub-stores.</p>
What kind of businesses is a good fit for adopting the B2B2C model?
<p>Any business where the main business can create a strong network of other businesses to serve the end customers is an ideal fit for adopting the B2B2C model. These businesses can sell products or services and together offer additional value to the customers which is otherwise not possible to offer in isolation by either the main business or its partner businesses.</p>
What are the benefits of implementing the B2B2C business model?
<p>A B2B2C model opens up a wider target market/audience segment for both the main brand and its partner brands. With huge data at their disposal, they can also strategize their business and marketing moves for fast growth. The B2B2C set up also tends to provide a better customer experience and buying journey for the end consumer.</p>
Does StoreHippo offer mobile apps for Quick-Commerce marketplaces?
<p><span style="font-weight: 400;">Yes, StoreHippo provides ready-to-use mobile apps for Quick-Commerce marketplaces. You can create </span><a href="https://www.storehippo.com/en/page/best-ecommerce-mobile-apps-solution"><span style="font-weight: 400;">Android and iOS apps</span></a><span style="font-weight: 400;"> without coding, manage them from the same backend as your website, and offer features like fast order placement, real-time inventory and location-based delivery with order tracking and delivery status.</span></p>
Can I make products available based on user location on my Quick Commerce marketplace?
<p><span style="font-weight: 400;">Yes, StoreHippo allows you to control product availability based on the user’s location. You can set visibility rules using geolocation parameters such as pincode, city, state, or country, ensuring customers only see products that can be delivered to their area.</span></p>
Can I onboard my distributor network and manage them centrally on my quick commerce marketplace?
<p><span style="font-weight: 400;">Yes, StoreHippo enables you to onboard and manage your entire distributor or dealer network through a centralised admin panel. Each distributor can be given a separate </span><a href="https://help.storehippo.com/topic/storehippo-admin-dashboard"><span style="font-weight: 400;">dashboard </span></a><span style="font-weight: 400;">to manage their products, inventory, and orders, while the central admin gives full visibility and control across all operations.</span></p>
Can I scale my Q-Commerce business to multiple cities with StoreHippo?
<p><span style="font-weight: 400;">Absolutely. StoreHippo’s scalable architecture is designed to support multi-city operations. You can create separate location-based substores, inventory, regional language support, manage region-specific logistics, onboard new vendors, and route orders locally, all from a single backend.</span></p>
Can I offer a different look and feel for each location-based store in my Quick Commerce marketplace?
<p><span style="font-weight: 400;">Yes, StoreHippo allows you to fully customise the design, theme, language, and content of each </span><a href="https://www.storehippo.com/en/page/multi-store-ecommerce"><span style="font-weight: 400;">location-based substore</span></a><span style="font-weight: 400;">. This enables you to deliver a hyperlocal, brand-consistent experience tailored to specific regions or customer groups.</span></p>
Can I maintain separate inventories for different locations in my Quick Commerce setup?
<p><span style="font-weight: 400;">Yes, you can configure location-wise inventory across your Q-Commerce marketplace. Each store, warehouse, or distributor can maintain its own inventory, ensuring accurate stock visibility and optimised local fulfilment.</span></p>
Can I run location-specific discounts and promotions in my Quick Commerce marketplace?
<p><span style="font-weight: 400;">Yes, StoreHippo’s powerful </span><a href="https://www.storehippo.com/en/page/discount-engine"><span style="font-weight: 400;">discount engine</span></a><span style="font-weight: 400;"> enables you to create region-specific offers, discounts and promotions based on the customer’s location, store, or user group. This helps you boost conversions by tailoring deals to local preferences and demand patterns.</span></p>
What is Omnichannel Commerce?
<p>Omnichannel retail or Omnichannel commerce is a business strategy that focuses on providing a multichannel approach for sales. The main objective is to provide the customer with a seamless and unified buying experience across multiple channels (digital as well as offline). It is more aligned with the non-conventional buying habits of modern customers and gives them the bandwidth to explore a brand across channels.</p>
What is the purpose of Omnichannel?
<p>The major goal of an omnichannel business presence is to provide a convenient and seamless user experience to the end consumers to keep them engaged and loyal to the brand.</p>
How StoreHippo can help in setting up an Omnichannel marketplace?
<p>StoreHippo comes with a plug-and-play multi-vendor solution and its pure headless architecture enables brands to add multiple customer touchpoints using the same backend logic and APIs. Brands can create their omnichannel marketplace easily and quickly using advanced marketplace solutions from StoreHippo.</p>
Which marketing tools channels does StoreHippo provides?
<p>StoreHippo offers a wide range of inbuilt marketing tools to help brands promote their omnichannel business. StoreHippo also integrates easily with popular marketing and analytics tools like Google Shopping Ads, Facebook Ads, Google Analytics, Facebook Pixel, SEO (Search Engine Optimisation) tools, custom Email and SMS providers, and much more.</p>
Why should I prefer omnichannel over multichannel?
<p>Omnichannel is quite similar to multichannel, the main difference is that the omnichannel focus on providing a seamless customer experience across all channels. As omnichannel provides a holistic approach to sales and marketing, user engagement, and conversion, it is more dynamic. It provides a way for the users to connect their different channels and achieve brand consistency throughout. The objective of omnichannel marketing is to meet customers where they are and provide them with a unified buying experience irrespective of which channel they’re using.</p>
Why is omnichannel important?
<p>There has been a considerable shift in consumer behavior towards online shopping. Omnichannel offers cross-channel flexibility and gives customers more channels to connect with their chosen brand enabling them to evaluate a brand better before making their purchasing decisions. With the majority of shoppers using multiple channels to shop and compare prices, committing to omnichannel is not only the right decision, but it is ultimately the necessary transition for growth.</p>
How does Omnichannel impact my customers?
<p>Omnichannel ecommerce simplifies and enhances the shopping experience of new-age buyers. Also, it helps customers to buy from their favorite channels and allows them to interact with their chosen brand anywhere, anytime.</p>
What is a hyperlocal marketplace?
<p>A hyperlocal marketplace is an online multi-vendor marketplace that caters to customers in a specific geographic location or zone. The stores listed under the hyperlocal marketplace will be specific to the location and the delivery range.</p>
What is the difference between hyperlocal and ecommerce marketplace?
<p>Basically, hyperlocal refers to all the businesses/stores in your vicinity. Hyperlocal marketplace focuses on fulfilling the immediate demand of the buyers from the nearest available store (location) and in the shortest span of time in an optimized manner. On the other hand, an ecommerce marketplace can be serving customers in a vast geographical area, both in domestic and/or international markets. Typically orders from hyperlocal marketplaces are fulfilled in a few hours while orders from an ecommerce marketplace may take days or even weeks to be fulfilled.</p>
Why start a hyperlocal marketplace?
<p>Hyperlocal eCommerce business is growing at a rapid pace and disrupting the ecommerce sphere like never before. If you are into any businesses, such as pharmcay, grocery store, FMCG, restaurant, gifts, or any other everyday essential, etc, then hyperlocal marketplace can be pivotal for you. This is due to demands of same-day doosrstep delivery. Apart from that, some other benefits of hyperlocal marketplaces are: Less capital required No need for a warehouse Fewer logistics costs as delivery locations are nearby Very fast delivery More vendors hence more profit</p>
Does StoreHippo support the location-based substores?
<p>Yes, StoreHippo allows you to set up the location based substores. Either you can create different substores for different cities using the store variants feature or you can create substores based on the PIN codes using the store location feature.</p>
Does StoreHippo allow to create location-based products?
<p>Yes, you create location-based products in your store powered by StoreHippo. First, you need to set up the location based substores, then you can assign products to the specific substores while adding or editing them.</p>
Can I add a custom delivery partner or manage local delivery boys?
<p>Yes, StoreHippo provides the carrier management functionality. With this feature, you can add a custom delivery partner or manage, local delivery associates, easily right from your admin panel.</p>
Can I set up multiple payment methods based on the geolocation?
<p>Yes, StoreHippo allows you to add payment methods based on geolocation. You can add payment based on the countries, cities, and ZIP codes.</p>
Will I be able to make a custom B2B ecommerce solution for my enterprise brand using StoreHippo?
Yes, you can build your brand’s custom B2B ecommerce solution using StoreHippo flexible and scalable ecommerce platform. The MACH architecture of StoreHippo offers agility and give better creative control to enterprise brands to create tailor-made ecommerce ecosystems for their wholesale brand.
How can StoreHippo’s B2B ecommerce platform benefit my wholesale business?
StoreHippo’s B2B ecommerce solutions are designed to simplify, automate and make B2B systems more efficient. With a gamut of built-in B2B features StoreHippo enables B2B brands to modernise their business.
Will it bepossible to implement differential pricing for clients in different geographies?
Yes, StoreHippo comes with a built-in pricing override feature that enables B2B brands to implement different prices for the same product based on different customer groups, geographies or any other condition.
What features does StoreHippo provide to speed up the sales cycle for B2B businesses?
StoreHippo has a host of features to make the sales cycles faster and automated on enterprise B2B websites. With features like RFQ, differential pricing, custom forms, MOQ, 3-way chat between Admin-seller-client, tiered pricing etc StoreHippo enables brands to speed up and automate their sales cycles.
How can I monitor B2B my vendor/supplier network while giving them enough freedom to carry on their business independently?
Yes, with StoreHippo multi store ecommerce solutions, you can launch separate stores for your network of distributors located in different geographical areas or selling different product lines. You can manage all these stores from a common central admin.
Will it be possible to launch multiple distributor stores for a large network of distributors spread across diverse geographies?
Yes, with StoreHippo multi store ecommerce solutions you can launch separate stores for your network of distributors located in different geographical areas or selling different product lines. You can manage all these stores from a common central admin.
Does StoreHippo B2B ecommerce solutions have the provision to support B2B and D2C channels?
Yes, StoreHippo has built-in solutions to run and manage both B2B and D2C channels of your enterprise business from the same platform.
How does StoreHippo Multi Store functionality work?
<p>With the StoreHippo Multi Store feature, you can create multiple child storefronts (substores) for different brands, locations, user groups, or devices. The substores can be managed using a common central Dashboard. Each substore can have its own catalog, inventory, domain, theme, language, currency, and other settings.</p>
Can I have different substores for B2B and B2C/ D2C customers?
<p>Yes, you can create two different substores for B2B and B2C/D2C customers. They can have the same catalog with different prices or can have exclusive products. You can set different rules, promos, and settings like minimum order value, restricted login, store credit for specific substores.</p>
Can substores have their own domain or URL?
<p>Yes, StoreHippo gives you multiple options to set up different URLs or domains for substores. 1. You can link top level domains e.g. substore1.com, substore2.com to different substores. 2. You can link subdomains of same domain to different substores e.g. substore1.mystore.com, substore2.mystore.com 3. You can also have different substore URLs on the same domain e.g. mystore.com/store/substore1, mystore.com/store/susbtore2</p>
Can one product belong to multiple substores?
<p>Yes, you can link a product to one or many substores. You can also configure a specific product to show on all of the substores. Only the products that are linked to a substore will show up on that substore.</p>
Can I have different themes for different substores?
<p>Yes, you can have different themes for different substores. You can also configure different navigation, pages, blogs for different substores.</p>
Can I have different themes for different substores?
<p>Yes, you can have different themes for different substores. You can also configure different navigation, pages, blogs for different substores.</p>
Can I set up multi-country stores for my brand using this feature?
<p>Yes, the StoreHippo Multi Store feature makes it super easy for you to set up and manage an online presence for your brand across multiple countries. You can set up country-specific domains or allow customers to switch between different countries on the same domain. You can configure different languages and currencies specific to each of the target countries. You can also configure local payment methods, shipping rates, shipping providers, email and SMS providers for different countries.</p>
Can StoreHippo build Amazon-like Marketplace?
<p><span style="font-weight: 400;">Yes you can build an Amazon-like horizontal marketplace with StoreHippo. You can also build other marketplace models like a makeup and beauty products marketplace like Nykaa, service aggregator marketplace like Zomato or a </span><a href="https://www.storehippo.com/en/blog/how-to-build-a-successful-b2b-online-marketplace-like-indiamart"><span style="font-weight: 400;">B2B marketplace like IndiaMART</span></a><span style="font-weight: 400;">.</span></p>
Do sellers get their own dashboard and app?
<p>Yes, the StoreHippo multi vendor ecommerce platform provides a separate dashboard for each seller to manage their products and Orders. Also, you can build the admin app which each seller can use.</p>
Can Sellers fulfill or ship their orders themselves?
<p>Yes, you can enable multiple logistics providers on your marketplace and sellers can use one of them to ship their orders. Sellers can also use their own delivery partner or local delivery boys to ship the orders.</p>
Can I use the same marketplace for my D2C customers as well as my dealers/distributors?
<p>Yes, you can use the same marketplace for your D2C orders as well as for managing your dealer/ distributor networks and B2B transactions. You can implement pricing override for different buyer groups or set up different sub stores for D2C and B2B buyers.</p>
Can a customer order products from different sellers in a single Cart?
<p>Yes, the customer can order products from different sellers in a single cart. The multiple orders will be created one for each seller and will be assigned to the respective sellers.</p>
Can one product be sold by different sellers at different prices?
<p>The StoreHippo multi vendor ecommerce platform provides the price overrides and linked products features. With the help of these features, one product can be sold by different sellers at different prices.</p>
How do I charge fees from Sellers?
<p>You can configure marketplace fees through ledger rules. Every seller has its own ledger which will reflect the marketplace fees as well as the payout. You can also generate tax invoices for sellers for the fees.</p>
Can I use my own domain?
Yes, you can. You need to have your own domain. If you already have the domain, you can add it to the StoreHippo admin panel and set up the domain to point it to StoreHippo servers using the domain providers panel.
Can I downgrade/upgrade my plan at any time I want?
Yes, StoreHippo lets you upgrade/downgrade your plan. Once your current plan is over, you can change your plan i.e. upgrade/downgrade as per the features you need at that point in time.
Do you have any transaction fees?
StoreHippo follows a fair fee policy when it comes to transaction charges. Every subscription plan has a limit on the online sales volume. Once the customer exceeds the limit as per their plan, a nominal percentage-based or fixed charge is levied on total sales above the limit.
Do you help in migration to StoreHippo?
Yes, StoreHippo helps to make your migration process very smooth and painless. If you already have an ecommerce website or are using a different ecommerce platform for your business, you can migrate to StoreHippo in a few simple and easy steps. From basic store setup and organising products to setting up your website and apps, we provide guidance and support at each step of your migration.
Can I take my data if I move out of the platform?
StoreHippo allows you to export most of the store’s backend data like products, customers, orders etc. through APIs and Bulk exports.
Can I cancel my plan any time?
Yes, you can cancel your plan anytime. However, no refunds are available on the subscription fee for the remaining period of your subscription
Can I get help with the store setup?
Yes, we provide full guidance and support in the initial store setup.
Do you provide support for notifications in stores?
StoreHippo provides various email, SMS, push and browser notifications to keep you and your customers notified at every stage of the order and delivery process.
What kind of marketing support do you provide?
StoreHippo has some pre-integrated features which help you to market your store. The platform is SEO-ready, is pre-integrated with popular marketing tools like Google Tag Manager, FB Pixel etc. and has social media integration.
How does Marketplace Integration work with StoreHippo?
StoreHippo provides marketplace integration through partners, which you can use to sync your orders and inventory from a single dashboard. You can also manage inventory across different marketplaces and import your marketplace orders into your StoreHippo dashboard and ship them using our logistics services.
What can I do with your multi-vendor functionality?
Through our multi-vendor functionality, you can add multiple sellers on your store and create your own marketplace. Know more about multi-vendor functionality at : <a target="_blank" href="https://www.storehippo.com/page/create-multi-vendor-marketplace" style="color: #7fb53d;">https://www.storehippo.com/page/create-multi-vendor-marketplace</a>
Can I provide discounts to my customers?
StoreHippo comes with a built-in discount engine through which you can run various kinds of discounts and generate coupon codes for your customers.
Do you provide multi lingual support in your stores?
Yes, StoreHippo offers comprehensive multilingual functionality as part of the platform. You can turn on automatic translation for your content and can also manually override it to give a better-quality translation to your customers.
Can I make different substores in my store?
StoreHippo provides Multi-store functionality which allows you to create sub/child stores within your store. Your customers can switch between substores to browse products that belong to the selected substore. Click here to know more: <a target="_blank" href="https://www.storehippo.com/page/multi-store-ecommerce" style="color: #7fb53d;">https://www.storehippo.com/page/multi-store-ecommerce</a>
Do you provide hosting and domain name?
StoreHippo takes care of hosting, uptime and scalability of your online store so you can focus on your business. You can use your own domain or our team can help procure one for you.
Can I use my own domain?
Yes, you can set up your own domain to point it to StoreHippo servers using the domain providers panel.
Does StoreHippo allow multiple domains for a store?
Yes, StoreHippo lets you add multiple domains for your store. The number of domains allowed will depend on your plan.
Will StoreHippo provide SSL certificate for my store?
Yes, StoreHippo offers free SSL certificates for all stores in all plans.
Can I use my own SSL certificate?
Yes, you can also use your own SSL certificate.
How secure is free SSL certificate?
The free SSL certificate is built with 2048-bit encryption. It is secure for all types of online transactions.
Can I use different currency or language based on domain?
Through our Store Variants functionality, you can use different currencies, languages or themes, etc. based on your domain.